Warranty and Customer Service

All products in this shop (unless otherwise specified) are 100% brand new Hong Kong agent genuine licensed Hong Kong agent to provide maintenance services服務。

 

The following are the customer service centers of the main Hong Kong agents。

 

All items are 100% NEW and geniune products. They are supplied and come with warranty by Hong Kong Authorized Dealer.

 

Here are info of Repair & Warranty for Hong Kong Customers / non-Hong Kong Customers

 

ACER Warranty Locations：
Unit 1, 18/F, Prosperity Plaza, 6 Shing Yip Street, Kwun Tong, Kowloon
Customer Service Center Office Hours：
Monday to Friday 10:00am-7:30pm
Saturday 10:00am-2:30pm (Closed on Sunday and public holidays)
Tel (852) 2520 2000 Fax (852) 2866 26855 
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 ALCATEL warranty locations：
Room 1205-06, 12/F, Silver City Plaza, 2A-2H, Sai Yeung Choi Street South, Mongkok, Kowloon
Customer Service Center and Service Hotline Office Hours：
Monday to Friday 11:00am-8:00pm (Closed on Sunday and public holidays)
Tel: (852) 8118 1717
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 APPLE WARRANTY LOCATIONS：
16/F, Silver City Plaza, 2A-2H, Sai Yeung Choi Street South, Mong Kok, Kowloon
Customer Service Center and Service Hotline Office Hours：
Monday to Saturday 11:00am-8:00pm (Closed on Sunday and public holidays)
Tel: (852) 2332 3020 Fax: (852) 2388 0492 Warranty Locations：
Room 3001-02, 30/F, Golden Chaoyang Centre, 38 Russell Street, Causeway Bay, Hong Kong
Customer Service Center and Service Hotline Office Hours：
Monday to Saturday 11:00am-8:00pm (Closed on Sunday and public holidays)
Tel: (852) 2332 3020 Fax: (852) 2388 0492
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 ASUS Warranty Locations：
Unit A, 7/F, Rui Xing Commercial Building, 202-204 Cheung Sha Wan Road, Sham Shui Po, Kowloon
Customer Service Center and Service Hotline Office Hours：
Monday to Saturday 10:00am-7:00pm (Closed on Sunday and public holidays)
Tel: (852) 3582 4770 Warranty Locations：
101 Wan Chai Road, Wan Chai, Hong Kong (Unit C, 8/F, Ming Tak Commercial Building)
Customer Service Center and Service Hotline Office Hours：
Monday to Saturday 10:00am-7:00pm (Closed on Sunday and public holidays)
Tel: (852) 3582 4770
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 BLACKBERRYBRIGHTSTAR agent products
Warranty Location：
10/F, Silver City Plaza, 2A-2H, Sai Yeung Choi Street, Mongkok, Kowloon
Customer Service Center and Service Hotline Office Hours：
Monday to Saturday 11:00am-8:00pm (Closed on Sunday and public holidays)
Tel: (852) 8118 0800QOOL Agent Product
Warranty Location：
4/F, 81 Hung To Road, Kwun Tong, Hong Kong
Customer Service Center and Service Hotline Office Hours：
Monday to Friday 9:00am-5:30pm
Saturday 9:00am-12:45pm (Closed on Sunday and public holidays)
Tel: (852) 3183 0136
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 BLUETREK WARRANTY LOCATIONS：
Room 3603-5, Chengdongzhi Phase II, 100 How Ming Street, Kwun Tong, Kowloon
Customer Service Center and Service Hotline Office Hours：
Monday to Friday 9:00am-12:30pm / 1:30pm-6:00pm
Saturday 9:00am-1:00pm (Closed on Sunday and public holidays)
Tel: (852) 8103 8555
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 GREENBELL Warranty Locations：
Unit C, 11/F, Yi Cai Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon
Customer Service Center and Service Hotline Office Hours：
Monday to Friday 10:00am-12:00pm / 2:00pm-5:00pm
Saturday 10:00am-12:00nn (Closed on Sunday and public holidays)
Tel: (852) 2342 3133
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 HTC Warranty Locations：
Room 1903, Kowloon Building, 555 Nathan Road, Yau Ma Tei, Kowloon (Directly operated maintenance center)
Customer Service Center Office Hours：
Monday to Friday 12:00nn-8:00pm
Saturday 12nn-4:00pm (Closed on Sunday and public holidays)
Tel (852) 3520 1234 
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 HUAWEI Warranty Location：
Room 1001, 10/F, Nathan Centre, 580G Nathan Road, Kowloon
Customer Service Center Office Hours：
Monday to Friday 10:30am-7:30pm
Saturday and Sunday 12:00nn-5:00pm (Closed on public holidays))
Tel (852) 3791 2856 
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 JABRA Warranty Locations：
2/F, Shin Sun Building, 173 Hoi Bun Road, Kwun Tong, Kowloon
Customer Service Center Office Hours：
Monday to Friday 9:00am-12:30pm / 2:00pm-5:00pm
Saturday 9:00am-12:30pm (Closed on Sunday and public holidays)
Tel (852) 2201 7233 
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 JAWBONE / ULTIMATE EARS WARRANTY LOCATIONS：
Room 1106, 11/F, Chung Yi Hang Sing Centre, 2-16 Kwai Fung Street, Kwai Chung, New Territories, Hong Kong
Customer Service Center Office Hours：
Monday to Friday 9:00am-1:00pm / 2:00pm-6:00pm
Saturday 9:00am-1:00pm (Closed on Sunday and public holidays)
Tel (852) 2955 1333 
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 LENOVO warranty locations：
Unit A, 2/F, Lee Loy Centre, 15 Cheung Shun Street, Lai Chi Kok, Kowloon
(MTR Lai Chi Kok Station Exit D1)
Customer Service Center Office Hours：
Monday to Friday 11:30am-7:30pm
Saturday 10am-3:00pm (Closed on Sunday and public holidays)
Phone (852) 3140 2788 Warranty Locations點：
Room 1403-05, 14/F, Chinachem Exchange Square, 1 Hoi Wan Street, Quarry Bay, Hong Kong
(MTR Quarry Bay Station Exit A)
Customer Service Center Office Hours：
Monday to Friday 9:00am-6:00pm
Saturday 9:00am-1:00pm (Closed on Sunday and public holidays)
Tel (852) 3140 2788 
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 LETV Warranty Locations：
Room 701, Nanyang Plaza, 57 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Customer Service Center Office Hours：
Monday to Friday 10:00am-7:00pm
Saturday 12:00am-4:00pm (Closed on Sunday and public holidays)
Tel (852) 3956 6666 
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 LG Warranty Locations：
Room 901, 9/F, Chow Tai Fook Centre, A-F, 580 Nathan Road, Mongkok, Kowloon
Customer Service Center Office Hours：
Monday to Saturday 11:00am-8:00pm
Sunday and public holidays 12nn-4:00pm
Tel (852) 3543 77777
* LG Hong Kong licensed to provide domestic warranty service warranty location：
Room 1711, 17/F, Royal House, 311 Gloucester Road, Causeway Bay, Hong Kong
Customer Service Center Office Hours：
Monday to Saturday 11:00am-8:00pm
Sunday and public holidays 12nn-4:00pm
Tel (852) 3543 77777
* LG Hong Kong licensed products provide domestic warranty service
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 MIPOW Warranty Location：
9/F, Royal Plaza, 52A Sha Tsui Road, Quan Wan, New Territories
Customer Service Center Office Hours：
Monday to Friday 9:30-6:00pm
Saturday 9:30-1:00pm (Closed on Sunday and public holidays)
Tel (852) 2959 6226 
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 MOMAX Warranty Locations：
Room B, 2/F, Cheong Lung Building, 10 Cheung Yi Street, Lai Chi Kok, Kowloon
Customer Service Center Office Hours：
Monday to Friday 9:00-1:00pm / 2:00pm-6:00pm
Saturday 9:00-1:00pm (Closed on Sunday and public holidays)
Tel (852) 2402 3186 
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 MOSHI Warranty Location：
Room 605, 6/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui, Kowloon
Customer Service Center Office Hours：
Monday to Friday 10:30-6:00pm
Saturday 10:30-1:00pm (Closed on Sunday and public holidays)
Tel (852) 2369 2525 
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 MOTOROLA Warranty Locations：
Room 2001, 20/F, Prosperity Plaza, 6 Shing Yip Street, Kwun Tong
Customer Service Center Office Hours：
Monday to Saturday 10:00am-7:00pm (Closed on Sunday and public holidays)
Tel(852) 25063888 
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 NOKIA Warranty Locations：
Room 1405, Parkview Commercial Centre, 56 Dundas Street, Mongkok, Kowloon
(MTR Yau Ma Tei Station Exit A2)
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Phone (852) 2136 6338 Warranty Location點：
Room 903, 68 Yee Wo Street, Causeway Bay, Hong Kong
(Next to Regal Hotel, Exit F, MTR Causeway Bay Station))
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Tel (852) 2136 63388
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 JAYBIRD / PLANTRONICS WARRANTY LOCATIONS：
1/F, Pylon Centre, 12-16 Hui Yiu Kok Street, Tsuen Wan, New Territories
Customer Service Center Office Hours：
Monday to Friday 10:00-1:00pm / 2:00pm-6:00pm
Saturday 10:00-1:00pm (Closed on Sunday and public holidays)
Tel (852) 2395 3913 
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 SAMSUNG Warranty Location：
Room 09-12, 10/F, Langham Place Office Building, 8 Argyle Street, Mongkok, Kowloon
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Phone (852) 2179 2288 Warranty Locations點：
Units 09-12 & 15, 40/F, Langham Place Office Building, 8 Argyle Street, Mongkok, Kowloon
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Phone (852) 3904 95000
 Warranty Location：
Room 2102, 21/F, iSquare, 63 Nathan Road, Tsim Sha Tsui, Kowloon
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Phone (852) 3583 3933 Warranty Locations點：
Room 1502, 15/F, Phase 1, Causeway Bay Plaza, 489 Hennessy Road, Causeway Bay, Hong Kong
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Tel: (852) 2521 4888
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 SENNHEISER WARRANTY LOCATIONS：
Room D, 19/F, Roxy Industrial Centre, 58-66 Tai Lin Pai Road, Kwai Chung, New Territories
Customer Service Center Office Hours：
Monday to Friday 9:30am-1:00pm / 2:00pm-5:30pm
(Closed on Saturday, Sunday and public holidays))
Tel (852) 2417 7128 
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 SHURE Warranty Locations：
Inside Echoboomer, 8/F, THE ONE, 100 Nathan Road, Tsim Sha Tsui, Kowloon
Customer Service Center Office Hours：
Monday to Sunday 1:00pm-9:00pm
Tel (852) 2618 86955
(Warranty Headphones and Headphones) 
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 SONY Warranty Location：
16 East Point Centre, 555 Hennessy Road, Causeway Bay, Hong Kong
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Tel (852) 2389 32022
(Warranty Headphones) Warranty Location點：
9/F, Wai Fung Centre, 664 Nathan Road, Mongkok, Kowloon
Customer Service Center Office Hours：
Monday to Sunday 11:00am-8:00pm
Tel (852) 2389 32022
(Warranty Headphones))
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 SONY ERICSSON Warranty Location：
20/F, Silver City Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Customer Service Center Office Hours：
Monday to Saturday 10:00am-8:00pm
Sunday and public holidays 12nn-4:00pm
Tel (852) 8203 8863 
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 SHARP warranty locations：
Room 1205-1206, 12/F, Silver City Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Customer Service Center Office Hours：
Monday to Saturday 11:00am-8:00pm (Closed on Sunday and public holidays)
Tel (852) 3616 6416 

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WESTONE / JBL / ERATO / NUFORCE / ETYMOTIC Warranty Locations：

Address: Room 1103, 11/F, Zhongyi Hangsheng Centre, 2-16 Kwai Fung Street, Kwai Chung, Hong Kong
Opening hours:
Monday to Friday 9:00am - 1:00pm, 2:00pm - 6:00pm
Saturday 9:00am - 1:00pm
(Closed on Sundays and Public Holidays)

Address:Rm 1106, 11/F., Join-in Hang Sing Centre, 
2-16 Kwai Fung Crescent,
Kwai Chung, NT.
Opening Hours:
Monday to Friday9:00am - 1:00pm, 2:00pm - 6:00pm
Saturday9:00am - 1:00pm
(Close on Sunday and Public Holidays)

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 XIAOMI Warranty Location：
9/F, 822 Lai Chi Kok Road, Cheung Sha Wan, Kowloon (near Lai Chi Kok MTR Station)
Customer Service Center Office Hours：
Monday to Saturday 12:00nn-8:00pm (Closed on Sunday and public holidays)
Tel (852) 3426 22888